Day: July 10, 2024
Is Your Company “Customer Focused” or “Enforcement Focused”?
Past interactions with belligerent customers bucking against many store mask policies in 2020, today’s continuing unstable economy, and current inflation have resulted in constant confrontations that often make headlines. Shady shoppers, organized retail crime (ORC) groups, and disgruntled employees continue to take advantage by stalking retail store centers, companies, and corporate personnel nationwide.